Product support
Billing issues, account help, practice flow bugs, or anything blocking your study sessions.
Contact
Fastest path is email
Reach the right teamwithout the noise.
WhiteTests keeps contact simple. No bloated ticket flow, no dead-end forms. Pick the lane that matches your issue and send one clear email.
Response standards
Support requests: usually within 1 business day
Security reports: priority triage within 24 hours
Partnership and business requests: usually 2 to 3 business days
Security reports
Responsible disclosure, auth/session issues, or anything that could impact user safety.
Partnerships & business
Content partnerships, enterprise requests, affiliate ideas, or strategic conversations.
Before you send
A better message gets a faster answer.
Include your account email, affected certification, exact issue, and one screenshot if relevant. That usually removes a full back-and-forth cycle.
Quick links